Frequently Asked Questions
Everything you need to know about our high-performance hunting gear.
How do I determine the correct size for my hunting gear?
We recommend using our detailed size guide located on each product page. Our gear is designed with an athletic fit to facilitate layering; if you prefer a looser fit or are between sizes, we suggest sizing up.
What is your return and exchange policy?
We offer a 60-day return policy for items in new, unwashed, and unworn condition with original tags attached. Exchanges can be processed easily through our online returns portal.
How long does shipping take for domestic orders?
Standard shipping typically takes 5–8 business days. We also offer expedited shipping options at checkout for those who need their gear before an upcoming expedition.
Does KUIU offer a warranty on its products?
Yes, we stand behind our craftsmanship. KUIU products are warranted to the original owner against manufacturing defects in materials and workmanship for the practical lifetime of the product.
How should I care for my technical waterproof fabrics?
To maintain performance, machine wash in cold water with a technical detergent. Tumble dry on low heat to reactivate the Durable Water Repellent (DWR) coating. Avoid fabric softeners and bleach.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.