Returns & Exchanges

KUIU is committed to your satisfaction, offering a 60-day return window for items in original condition with tags attached. We strive to ensure every piece of high-performance gear meets your expectations for your next mountain adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Shipping Label

  Select your preferred return method and print the prepaid UPS shipping label provided through the portal to ensure tracked delivery to our warehouse.

• 3.
  Pack Your Gear

  Place the items in their original packaging, ensuring all hangtags are attached, and securely seal the box with the return label visible on the outside.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; once received and inspected at our distribution center, your refund will be processed within 7-10 business days.